Our concierges are amongst the most courteous and professional you’ll find in the business.
Appearance
The first thing you’ll likely notice about our concierges is their neat and professional appearance. We understand that the person greeting visitors will be a direct reflection of your property. Therefore it’s important to us that the concierges are always well dressed and groom. This is why we have a zero tolerance policy.
Approachable
The next thing to be noticed about our concierges is their warm disposition. Our concierges undergo continuous training to ensure that they have and maintain excellent customer service skills. We encourage them to smile and to always be of assistance in anyway possible.
Vigilant
Despite their warm and friendly disposition our concierges are very watchful and do not tolerate intruders or any other people who are intent upon disrupting the peace of the property.
To ensure this our concierges undergo a vigorous training course which include such topics as…
Preventive Procedures
Diffusing Situations
Writing Incident Reports
How to Observe
Investigative Techniques
….along with a host of other topics
Flexible
Our concierges are told that their job function is to ensure that your property is safe and to help keep the management and tenants both happy. There is no set way to do this. That is why our concierges are flexible. The one thing you won’t hear from them is, “that’s not in my job description” because as long as it helps you and your tenants then we feel that it’s a part of our job.
More
To learn more about us and our concierges, please contact us today in order to set up a free consultation.
In short, the advantage to using Shulamite Services is:
